Payment Policy
Wholesale Payment Terms for Fallon Jewelry Orders
To ensure smooth order processing, timely product arrangement, and stable long-term cooperation, please review our payment policy before placing an order. Production, stock preparation, or shipment will be arranged only after payment has been confirmed.
Website Purchase Notice
The Fallon Jewelry official website is currently used mainly for viewing product styles, product information, and company service details. Direct online ordering and online payment are not supported on our website at this time.
If you would like to purchase a small quantity of ready-stock items, you may also visit our Alibaba International Store. However, please note that the styles shown on Alibaba may not be complete, and prices may be higher due to platform fees, service fees, and different transaction methods.
Therefore, we recommend contacting our sales team directly to receive:
- More complete product style information
- More accurate ready-stock inventory details
- More suitable wholesale pricing
- More flexible order and shipment arrangements
Payment Before Shipment
Fallon Jewelry follows a payment-before-shipment policy. All orders will be arranged for stock preparation, production, or shipment only after we confirm that the payment has safely reached our designated account.
This policy helps us maintain a stable order process and ensures that production, purchasing, warehousing, packaging, logistics, and other operating costs can be handled properly.
Our goal is to provide customers with stable product quality, reliable delivery, and long-term supply support.
No Credit or Deferred Payment
To protect both parties and maintain safe cooperation, we do not accept credit terms, outstanding balances, or shipment-before-payment arrangements.
For new customers, all orders must be processed after payment confirmation. We understand that different customers may have different budget plans, but we are unable to transfer the customer’s business risk to our company.
If your current budget is limited, we recommend arranging goods according to the actual payment amount. In other words, we can prioritize shipment or stock preparation based on the amount paid.
Currency & Exchange Rate
When customers pay in USD or other foreign currencies, the final settlement is usually calculated based on RMB.
For foreign currency payments, the exchange rate will be based on the real-time rate provided on the payment date or by the receiving channel. Since exchange rates may fluctuate, the final received amount shall be subject to the actual amount received by our company.
Payment Methods
If you have a preferred payment method, please let us know. We can usually arrange payment according to your request, as long as the method is safe, available, and confirmed by both parties.
Alibaba
Customers may pay through Alibaba International Store, including Trade Assurance and Alibaba.com Pay.
Bank Transfer
Bank transfer is available for many wholesale orders. Please confirm the latest account details before payment.
Other Methods
XTransfer, WeChat Pay, Alipay, freight forwarder collection, or other confirmed secure methods may also be available.
Trade Assurance
Trade Assurance is a transaction protection service provided by Alibaba.
Since Alibaba charges transaction fees, these fees are usually borne by the customer.
- Trade Assurance: platform fee is usually around 2%
- Trade Assurance Plus+: platform fee is usually around 3%
After the order is completed, we may remind customers to confirm receipt in time so that the transaction process can be completed smoothly.
Alibaba.com Pay
Alibaba.com Pay is another payment method provided by Alibaba. Compared with Trade Assurance, its transaction fee is usually lower.
- Reference transaction fee: around 0.3%
Whether Alibaba.com Pay is available depends on the customer’s region, Alibaba platform policy, and the actual order situation.
Other Payment Options
In addition to Alibaba payments, we may provide other payment options depending on the customer’s country, order amount, and cooperation situation.
- Bank transfer
- XTransfer, as an alternative to Alibaba.com Pay
- WeChat Pay or Alipay
- Payment collection through an appointed freight forwarder
- Other secure payment methods confirmed by both parties
Please contact our sales team before making payment to confirm the correct receiving account, payment QR code, or operation process.
For fund security, please do not make payment to any unconfirmed account.
Payment Through Freight Forwarders
Some customers may choose to make payment through a freight forwarder.
This method requires advance confirmation of the forwarder’s service fee, payment arrival time, and exchange rate rules.
For example, some freight forwarders may charge a certain percentage as a collection service fee depending on the customer’s country or region.
Fees and exchange rates may vary by country, channel, and currency.
The final standard shall be based on the rate and fee provided by the freight forwarder on that day.
Deposit Policy
In certain order or cooperation situations, we may require customers to pay a deposit. The deposit is mainly used to confirm the customer’s purchasing intention, ensure normal order production, reduce inventory pressure, and make sure products can be arranged according to plan.
Order Deposit
When customers place custom orders, large-value orders, or orders that require production in advance, a certain percentage of deposit may be required. The order deposit is used to confirm the order and start the production or stock preparation process.
Stock Preparation Deposit
If customers require us to prepare a large quantity of stock, or if there has been a previous record of delayed pickup for a long period, we may require a stock preparation deposit to reduce inventory pressure.
Customer Prepayment
Customers may also deposit a certain amount into our company account as prepayment. This amount can be deducted from future orders or shipments according to the actual order value.
Rebate Converted Into Deposit
If customers generate rebates during cooperation, the rebate amount may be converted into a deposit or prepayment after confirmation by both parties, and can be used for future order deductions.
Overpayment Handling
If the customer pays more than the actual order amount, the extra amount can be kept as customer prepayment in our company account and used for future orders.
Payment Confirmation Requirements
To ensure payment information is accurate, customers are requested to send the payment proof to our sales team after completing payment.
Payment proof may include:
- Bank transfer slip
- Platform payment screenshot
- Transfer receipt
- Payment success notification
- Other documents that can prove payment completion
The payment proof should clearly show:
- Payment amount
- Payment time
- Payer account or payer information
- Receiver account information
- Transaction number or reference number
After we verify that the payment has arrived, we will arrange the next steps, including order processing, stock preparation, production, or shipment.
Important Reminder
To ensure transaction security, please confirm the latest receiving account, payment method, exchange rate, transaction fee, and order amount with us before making payment.
Unconfirmed payment methods or receiving accounts may cause payment delays, amount errors, or fund security risks. Fallon Jewelry will arrange order processing only after confirming the actual received amount.
Need Help With Payment or Order Arrangement?
Please contact our sales team before placing an order. We will help confirm the suitable payment method, latest quotation, available stock, and shipping arrangement for your wholesale purchase.